We have produced this document to outline the way we can work together to make sure your stay at Oxford is memorable for the right reasons.
Our mission
To provide a secure, sociable and supportive environment for graduates engaged in world class study.
What you can expect:
- We will treat you fairly and equally
- We will listen to your feedback, suggestions and complaints
- We will provide our services in a timely manner
- We will be open and transparent about our processes
- We will strive to continuously improve the way we provide our service
What we expect from you:
- To adhere to the conditions set out in your tenancy agreement
- To treat our staff with courtesy and respect
- To show respect to your fellow residents and neighbours
- To accommodate access in order to maintain the property
- To keep the property clean and in good condition
