An Eduroam Wi-Fi/VPN account also known as a Remote Access account. To set up you account visit the IT services remote access option web page. This uses the same username as your Oxford SSO account. For security, use a different password to your Oxford SSO account.
To make sure your internet browser allows ‘pop-ups’.
To allow pop-ups in browser visit allow pop-ups.
A Netgear router.
A mains power adapter.
1 supplied network cable.
Do not use the blue cable included in the Netgear router box.
Turning your router on - Plug the mains adapter into the wall and connect the power cable to the back of the router and press the power button on rear of the router. At this stage DO NOT connect your network cable to the router’s Internet port (highlighted blue).
Router Reset – Your router should be reset. Wait until the 2nd LED is lit green then press and hold the reset button at the back of the router until all the LEDs blink green.
Connect to your router – After the router has reset you need to connect to it and configure it.
Wireless Connection: The label on the bottom of the router has the connection information i.e. Wi Fi network name (SSID on your device choose name ending in 5G or 5GHz) and password (passphrase/network key).
Connect to the management interface. When connected open a web browser and type in the following address: http://www.routerlogin.net or 192.168.1.1
Note: If you see a Netgear Service Terms/Condition, screen select ‘I Agree’ and click ‘Apply/Next’
On NETGEAR genie webpage select No, I want to configure the Internet connection myself and select NEXT.
Select OK on the pop up screen.
You should now be on the Admin Account Settings page. Set a password for logging in to the router’s management page and set your own security questions and answers. Select NEXT and you will have to login again with username: admin and the new password you have just setup.
Select the Basic Tab then the Internet ERROR Not Connected option.
Select No. I want to configure the Internet connection myself and select NEXT
Select Yes to Does your Internet connection require a login? The Internet Service Provider should be set to PPPOE. In Login enter your Single Sign On username including @OX.AC.UK (for example abcd1234@OX.AC.UK).
In password, enter your Remote Access password. This is the same password you use for Eduroam and the IT Services VPN service. Click Apply and plug your network data cable between the router’s Internet port (highlighted blue) and your active wall socket.
Select the internet setup Test button and you should see a successful connection screen. Do not register on the Netgear customer registration page instead Select the X (Close) button to close the registration pop up window. On the ‘Are you sure page’ select option Do Not Create Account. You should now be able to browse the internet.
If you had problems configuring your router see Common Problems below.
Have you setup your Remote Access account password?
I am due to leave my accommodation, what should I do? When leaving your accommodation, reset the router by holding the reset button for at least 10 seconds until all of the lights come on. This wipes your logon credentials.
The only people permitted to using the connection in the flat are those living in it. Ultimate responsibility for the service and all activity on the connection lies with the individual whose remote access account is being used.
Can I turn it off overnight or whilst I am out?
Yes. It is fine to turn the router off if you do not want to use it for a period. Simply press the ON/OFF button.
Can I change my Wireless Wi Fi logon password?
Yes. You will have to login to the router’s management page at 192.168.1.1 and go to Basic – Choose Wireless – There are passphrase sections for the 2.4 GHz & 5 GHz Wi Fi so within each section go to Security Options (WPA2-PSK) and type your new passphrase.
Download and print a PDF version of the step by step instructions to connecting to the internet.